I turn complex supply-chain, systems and AI programs into change people actually adopt, and prove it in the numbers.
Director-level transformation & implementation leadership, supply chain, enterprise systems, applied AI.
Transformation and operational-excellence leader accountable for outcomes, not milestones. 12 years combining continuous improvement and program delivery into measurable financial results across supply chain, warehousing, transport and enterprise systems.
Full P&L ownership of a $75M operation proved line credibility; I chose delivery and strategy. I build the transformation capability, not just the projects: portfolio governance, initiative pipelines, ELT investment cases, CI standards and the coaching that makes gains hold.
Equally credible on a warehouse floor, in a systems design review and in front of a global C-suite.
Portfolio origination, ELT investment cases (NPV/IRR), and benefits realisation.
TMS/WMS/ERP delivery, applied AI/RPA, evidence-based vendor challenge.
Lean/CI at scale, transport turnaround, and offshoring.
Took transport strategy from white paper to execution for a loss-making business.
Delivered BY TMS across Australia, Singapore and Vietnam with end-to-end accountability.
Implemented AI and RPA across manual order processing and order-to-cash workflows.
Managed end-to-end delivery of E2Open TMS across 15 APAC sites.
Assessed AI for customer service and recommended against it. Human model was demonstrably cheaper.
Full P&L ownership of a 110,000 sqm operation for 11 months.
Multi-host virtualised estate run under formal change control. Every change is risk-classified, gated, and verified against live state.
Retrieval- and context-engineered AI for document analysis with explicit ground-truth hierarchies to control hallucination.
Documented failure-archaeology practice. Every incident recorded as symptom, root cause, evidence and a permanent rule.
SQL, Python and shell automation for scheduled jobs, data pipelines, reconciliation checks and operational reporting.
Open to Director of Implementation / Head of Transformation conversations.
Melbourne, Australia